Privacy Policy of Patronen.ch GmbH
1. Responsible Entity
Patronen.ch GmbH
Theaterstrasse 10
4051 Basel-Stadt, Switzerland
Email: mail@patronen.ch
Patronen.ch GmbH is responsible for processing your personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
2. Principles of Data Processing
We process your personal data:
- lawfully, fairly, and proportionately (Art. 6 FADP)
- only for the purposes we inform you about in this statement
- only as long as necessary for these purposes or as required by law
3. Collection and Categories of Data
We particularly process the following data:
- When visiting the website: IP address, browser type, device information, date/time of access, cookies
- When placing orders: First name, last name, address, email, phone number, payment information
- When communicating with us: Contents of inquiries via email, contact form, or phone
- For marketing/analytics: Website usage data (e.g., via Google Analytics)
4. Purposes and Legal Bases
We process your data for the following purposes:
- Fulfillment of contracts and order processing
o Legal basis: Art. 31(2)(a) FADP / Art. 6(1)(b) GDPR
- Customer communication and support
o Legal basis: Art. 31(2)(a) FADP / Art. 6(1)(b) GDPR
- Payment processing
o Legal basis: Art. 31(2)(a) FADP / Art. 6(1)(b) GDPR
- Marketing, advertising, web analytics (Google services)
o Legal basis: Art. 31(1) FADP / Art. 6(1)(f) GDPR (legitimate interest)
- Legal obligations (e.g., accounting, tax law)
o Legal basis: Art. 31(1) FADP / Art. 6(1)(c) GDPR
5. Disclosure of Data to Third Parties
We only disclose data to third parties where necessary for contract fulfillment or due to legal obligations, including:
- Payment service providers:
o PostFinance (Switzerland)
o PayPal (Luxembourg/USA)
o Twint (Switzerland)
o Credit card providers (VISA, MasterCard, American Express, Maestro, V Pay, Visa Electron)
- Logistics partners:
o Swiss Post
o Where applicable, DHL, UPS or other shipping providers
- IT and hosting service providers:
o Web hosts and data centers located in Switzerland or the EU
- Analytics and marketing services:
o Google LLC (Analytics, Ads, possibly reCAPTCHA, Fonts; based in the USA)
6. Data Transfers Abroad
Some of the above-mentioned service providers (e.g., Google, PayPal) are based in the USA or other countries that do not provide an equivalent level of data protection.
Data transfers are based on:
- Adequacy decisions (e.g., the EU–US Data Privacy Framework)
- or standard contractual clauses provided by Google/PayPal to ensure contractual data protection safeguards
7. Cookies and Tracking Technologies
We use cookies to enable and improve the functionality of our website.
Cookies are used to collect session information, shopping cart functionality, and anonymous usage statistics.
You can disable or delete cookies in your browser settings. However, this may limit the functionality of the website.
If you use a consent tool (e.g., Cookiebot), your consent serves as the legal basis for processing (Art. 6(1)(a) GDPR).
8. Data Security
We implement technical and organizational measures (such as firewalls, SSL encryption, access restrictions) to protect your data against loss, misuse, and unauthorized access.
9. Retention Period
Personal data is stored only as long as necessary for the stated purposes or as required by law (e.g., a 10-year retention obligation for accounting documents in Switzerland).
10. Rights of Data Subjects
You have the following rights:
- Access to your stored data (Art. 25 FADP / Art. 15 GDPR)
- Correction of incorrect data (Art. 32 FADP / Art. 16 GDPR)
- Deletion (Art. 32 FADP / Art. 17 GDPR)
- Restriction of processing (Art. 18 GDPR)
- Objection to data processing (Art. 21 GDPR)
- Data portability (Art. 28 FADP / Art. 20 GDPR)
To exercise these rights, please contact us at: mail@patronen.ch
11. Changes
We reserve the right to amend this privacy policy at any time.
The version published on our website shall apply.